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Transaction Status

CodeStatusDescription
1startedTransaction has been started. User has been redirected to the acquirer’s website. Transactions that remain in this state for longer than an hour should be considered aborted by the user.
2pendingThe user submitted the payment, but the acquirer has marked the transaction as pending. This usually means that it takes longer than average to complete the transaction. The API returns a successful state or redirects to the merchant's success URL.
3completedThe acquirer has marked the transaction as completed. The API returns a successful state or redirects to the success URL.
4errorThere has been an error with the transaction.

The API returns an error state or redirects to the shop’s error URL.
5canceledUser has canceled the payment on the acquirer's website.

API redirects to the error URL or returns a canceled status.
6declinedThe acquirer has declined the payment. Payments that require a risk check are marked as declined if the risk check fails.

The API returns a declined state or redirects to the shop’s error URL.
7refundedThere are partial or full refunds for this transaction.

This status is usually not returned by the API but visible in the merchant portal after refunds have been made.
8authorizedThe payment has been authorized successfully but not yet executed.

This payment should be captured or reversed later.
9registeredA card has been registered for this transaction but payment has not been executed.

OR: A successful precheck has been completed but the transaction is not yet authorized.

This transaction should be completed using the payment request.
10debt_collectionA debt collection process has been initiated for this transaction.

The transaction has gone into debt collection. Awaiting further status updates.
11debt_paidThe debt collection process has been completed for this transaction.

The debt has been collected and the transaction is considered successful.
12reversedAuthorization has been reversed (canceled).

The transaction is considered canceled.
13chargebackA Chargeback has been issued for a completed or pending transaction.
14factoringThe transaction has entered factoring.

The transaction is considered successful because the merchant is assumed to have received the money from the factoring party.
15debt_declinedDebt collection has been declined (for instance, because of insufficient data).
16factoring_declinedFactoring has been declined (for instance, because of insufficient risk checks).